Q: How much is shipping?
Q: Who makes your jewelry?
Q: Is my order refundable?
Q: Can I call by phone to order, I am little nervous about shopping on the Internet?
Q: Do you take PAYPAL?
Q: When will my order be shipped out and how?
Q: What happens if my order is lost in the mail?
Q: Can I get something shipped overnight?
Q: Do you do custom work?
Q: Can I get a different length in the Liquid Silver necklace and other necklaces?
Q: If I enter my email to put on your mailing list, can I take it off when I want and will it be sold to other companies?
Q: Is all the silver, sterling?
Q: Do you do rings? I don't see any on the site.
Q: Can I get my order in a gift box?
Q: What kind turquoise is used?
Q: What is the monthly newsletter about?
Q: In your Newsletter, I have seen you mention that you’re going on buying trip and if anyone wants you to keep an eye out for something, you will.

Q: How much is shipping?
A: We ship free all jewelry if your total order is $89.00 or more.  Under $89.00 we charge a flat 5.00 shipping and handling charge.  Shipping for art print orders are 16.95.  International shipping is 18.95 per order.

Q: Who makes your jewelry?
A: Approximately 60% of the jewelry you see is made by Navajo or Zuni Artists that I work directly with. The other 40% is purchased from traders, who on the average have been in the business for 30 yrs, some of them multi-generational. Their reputation in the business is impeccable and centers on their commitment that the jewelry is by made Native American Artists.


Q: Is my order refundable?
A: Yes, absolutely. All orders can be returned within 30 days for a full
refund, if returned undamaged.


Q: Can I call by phone to order? I am little nervous about shopping on the Internet?
A: Yes, please, I take quite few orders by phone. (952) 448-7651(PST) 9to5


Q: Do you take PAYPAL?
A: Under development.


Q: When will my order be shipped out and how?
A: We try to ship all orders 48-72 hrs, sometimes same day! They are sent by Priority Mail.


Q: What happens if my order is lost in the mail?
A: Each order is sent with a "delivery confirmation" which has a tracking number and can be easily found thru the US Postal Service online site.


Q: Can I get something shipped overnight?
A: Yes, certainly, just email me or call me and for a fee of $15.00, your order will be sent FedEx overnight


Q: Do you do custom work?
A: Yes, quite a bit of it. Just email me or call me and we can discuss in detail the jewelry and which of my Native American artists would be right for the work. I can also send you some samples of other custom work. To date, I have not had one customer unhappy, only ecstatic!


Q: Can I get a different length in the Liquid Silver necklace and other necklaces?
A: If you would like a longer or shorter length in a necklace, please e-mail me and I will contact you. In most cases, we can do it! Liquid silver usually comes in 16", 18", 20" ,24" and also different quantities of strands such as 5, 10, and 20. With all other necklaces in turquoise, lapis, or coral, we can actually make the exact length you want!


Q: If I enter my email to put on your mailing list, can I take it off when I want and will it be sold to other companies?
A: Yes, you can request to be removed any time you wish. And No, your email or other information is never sold to other companies.


Q: Is all the silver, sterling?
A: Yes, everything, but I think two pieces which are silver-plated.


Q: Do you do rings? I don't see any on the site.
A: Yes, we do them! They are done custom. I can send you pictures of rings we have done and then discuss with you price and which artist might be best suited for the project.


Q: Can I get my order in a gift box?
A: Yes. The cost is $4.50. Just put in the "Shopping Cart Notes" that you would like a gift box and I would manually add the $4.50 to your total. The $4.50 includes the extra cost on shipping because of the weight.


Q: What kind turquoise is used?
A: We use domestic turquoise from the following mines Sleeping Beauty, Turquoise Mountain, Apache Turquoise, Lone Mountain, Kingman. And we also use high quality Chinese turquoise used by many Native American artists now because of the incredible colors and matrixes in the stone.


Q: What is the monthly newsletter about?
A: Customers and people who sign up receive advance notice of specials and other discounts and also upcoming products.


Q: In your Newsletter, I have seen you mention that you’re going on buying trip and if anyone wants you to keep your eye out for something, you will.
A: Yes, regular customers have specific items they are looking for and can’t find anywhere else—like inlay hoop earrings or a matching bracelet or earrings to a piece they already own. They give an idea of price and some specifics and put it on my shopping list and off I go! The list keeps getting bigger and I am batting close to 1000 with what I have bought for customers. This is a lot of fun for me, I walk around the Rez and the places I buy and look thru customers’ eyes, trying to feel what they would like.