Q: Who makes your jewelry?                                                                                             A: All of our jewelry is Native America made.  We purchase our jewelry from artists direct or from long established, reputable traders. 
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Q: Is my order refundable?
A: Yes, absolutely. All orders can be returned within 30 days for a full
refund (less shipping), if returned undamaged.
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Q: Can I call by phone to order? I am little nervous about shopping on the Internet?
A: Yes, please, I take quite few orders by phone. (952) 448-7651 (PST) 9to5
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Q: Do you take PAYPAL?
A: Yes.
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Q: When will my order be shipped out and how?
A: We try to ship all orders 48-72 hrs, sometimes same day! They are sent by Priority Mail unless otherwise noted.
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Q: What happens if my order is lost in the mail?
A: Each order is sent with a "delivery confirmation" which has a tracking number and can be easily found thru the US Postal Service online site.
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Q: Can I get something shipped overnight?
A: Yes, certainly, you can select on check out overnight shipping (USPS Express) for $20.00.  If you need something other than express mail (most places overnight depending on location) call or email me.
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Q: Do you do custom work?
A: Yes, quite a bit of it. Just email me or call me and we can discuss in detail the jewelry and which of my Native American artists would be right for the work. I can also send you some samples of other custom work. To date, I have not had one customer unhappy, only ecstatic!
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Q: Can I get a different length in the Liquid Silver necklace and other necklaces?
A: If you would like a longer or shorter length in a necklace, please e-mail me and I will contact you. In most cases, we can do it! Liquid silver usually comes in 16", 18", 20" ,24" and also different quantities of strands such as 5, 10, and 20. With all other necklaces in turquoise, lapis, or coral, we can actually make the exact length you want!
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Q: If I enter my email to put on your mailing list, can I take it off when I want and will it be sold to other companies?
A: Yes, you can request to be removed any time you wish. And No, your email or other information is never sold to other companies.
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Q: Is all the silver, sterling?
A: Yes, everything unless noted.
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Q: Do you do custom size inlaid rings?
A: Yes, many of the inlay rings on our site we can customize.  We can do your size and your stone color preferences.
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Q: Can I get my order in a gift box?
A: Yes. All our items come in purple paper box with cotton.
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Q: What kind turquoise is used?
A: There are so many types of turquoise that this is a difficult question.  Please see our "Types of Turquoise" article in our "Helpful Information" section.
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Q: What is the monthly newsletter about?
A: Customers and people who sign up receive advance notice of specials and other discounts and also upcoming products.  We also send out interesting articles on many Native American jewelry items and customs.
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